Company Information
Survey
1. Think about the service you have received, how would you rate CSI's performance
on the following?
Overall quoting process
Quoting Accuracy
Overall quality of results and reports
Providing services to meet the needs of your business
Exhibiting technical competence
Meeting required timeframe
Providing professional and courteous service
Safety consciousness
Kept informed of progress of service
2. Is there specific person/persons who extended their full attention to your particular
needs or concerns and demonstrated exceptional customer service?
If you chose yes, who and why?
3. What are our weaknesses and what should we do to improve?
4. What are our strengths and how can they be expanded?
5. Is there anything you require (related to our services) which we do not currently
offer?
Please include comments on your future requirements.
Any additional comments that distinguish CSI from competitors: